This policy explains what information PINRICK collects when you use this website, how it's used, and the choices you have. It only covers this website — not work we deliver for clients under separate agreements.

1. Information We Collect

We collect information in two ways:

Information you give us directly

When you submit the Contact form, we collect your name, email address, phone number (optional), and message. This is the only form on the site that collects personal data.

Information collected automatically

Standard web server logs (IP address, browser type, pages visited) may be recorded by our hosting provider for security and troubleshooting. The site also uses your browser's temporary session storage to remember that you've closed a pop-up, so it doesn't reappear — this data never leaves your browser and is cleared when you close the tab.

2. How We Use Your Information

We use the information you submit through the Contact form only to respond to your enquiry — for example, to discuss a project, provide a quote, or follow up by email, phone, or WhatsApp. We do not use your contact details for unsolicited marketing, and we do not sell, rent, or trade your personal information to any third party.

3. Where Your Information Is Stored

Contact form submissions are stored in a secure, password-protected database on our hosting provider's servers and are accessible only to authorized PINRICK staff through a login-protected admin panel. We do not share this database with any external company.

4. WhatsApp & Third-Party Links

Buttons on this site link out to WhatsApp so you can message us directly. Conversations you have with us on WhatsApp are subject to WhatsApp's own privacy policy, not this one, since that conversation happens on WhatsApp's platform rather than on this website. Similarly, any other external link on this site (for example, to social media) is governed by that site's own privacy practices once you leave pinrick.com.

5. Cookies

This site does not use advertising or third-party tracking cookies. The only client-side storage used is your browser's session storage, described in Section 1, which is not a cookie and is not used to track you across other websites.

6. Data Retention

We keep contact form submissions for as long as reasonably necessary to respond to your enquiry and maintain a record of past client communications. If you'd like your information deleted sooner, contact us using the details in Section 9 and we will remove it, unless we're required to keep it for a legitimate business or legal reason.

7. Your Rights

Depending on where you live, you may have the right to:

To exercise any of these, email us at info@pinrick.com and we'll respond within a reasonable timeframe.

8. Children's Privacy

This website is intended for business use and is not directed at children. We do not knowingly collect personal information from anyone under 18 through this site.

9. Contact Us

If you have questions about this policy or your data, reach us at:

📧 info@pinrick.com

📞 +254 793 395 333

💬 Chat on WhatsApp

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised "Last updated" date at the top.

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